“Mark was dispatched to our home as our heating system wasn’t properly winterized on the previous visit by a different tech. Our auxiliary heat wasn’t working in the brutally cold nights making our house very cold. Mark was quick to find the issue and corrected the oversight in no time. He did not charge us as this shouldn’t have happened. Thanks Mark for your awesome service.”
- Cathy D.

“Matt was a true pleasure to meet. He was very thorough and took time to explain everything.
Very appreciative for he and Howell’s efforts on behalf of my mother. When I saw the forecast in the teens I drove from Florida knowing those temps were dangerous.
We are dealing with RVA’s water crisis. Always something…..”

- Robert R.

“The fan on the compressor was frozen. Howell's had a technician at my home in less than an hour. Matt was professional, polite and efficient. I appreciate him for answering my questions as he worked.”

- Karen K.

“Not a repair but you don’t have an option for emergency service. C.L. is very good at explaining our problem and what to do the next time an ice storm covers the heat pump. Thanks”

- Ben H.

“Timely arrival. Quick diagnosis and efficient repairs r. Have used howell’s for over 30 years and always had a positive experience. Very professional organization.”

- Charles S.

“Matthew was here promptly, listened to my explanation of the problem and was able to diagnose the problem right away. He checked over all the parts of my system. He explained why the icing may have occurred and reassured me that the unit is ok. He also gave me some tips for problem solving in the future.”

- Kit M.

Need HVAC Service?

Contact the experts at Howell’s Heating & Air.

Call us at 804-977-0994!